Jim Cunningham MP

Labour Member of Parliament for Coventry South

  • Home /
  • Blog / Jim raises issues over Concentrix contract

Jim raises issues over Concentrix contract


After being contacted by a number of constituents who have seen there tax credits withdrawn by private company Concentrix, JimCunningham MP raised the issue in Parliament, saying;

"I first raised this issue last January. It has taken about eight months to get to this situation. The issue, which had been going on for weeks, related to a family who did not have any income over the Christmas period. Why does it take a BBC programme to bring Ministers to the Dispatch Box? On Monday, a member of my staff was given the run-around by HMRC and Concentrix because nobody would take responsibility. My constituents have spent hours on this. To involve the private sector in such a sensitive and humane issue does not work."

The debate in Parliament comes after HMRC announced they would not be renewing their contract with Concentrix following concerns that hundreds of people have had their tax credits withdrawn without valid reason. 

Jim will continue to take up cases on behalf of his constituents against Concentrix and HMRC. 



The Labour Party will place cookies on your computer to help us make this website better.

Please read this to review the updates about which cookies we use and what information we collect on our site.

To find out more about these cookies, see our privacy notice. Use of this site confirms your acceptance of these cookies.